Privacy Policy

Last updated: May 2026

1. Information We Collect

• WhatsApp phone number - to communicate with you
• CV/resume content - to provide optimization and job matching
• Job preferences and skills - to find relevant opportunities
• Usage data - to improve our service
• Payment information - processed by Paystack (we do not store card details)

2. How We Use Your Information

• Generate CV rewrites and cover letters
• Match you with relevant job opportunities
• Improve our AI models (anonymized)
• Process payments and manage subscriptions

3. Third-Party Processors

• OpenAI - AI processing for CV and cover letters
• Twilio - WhatsApp message delivery
• Paystack - Payment processing (South Africa)
• Google Cloud - Data hosting and processing
• Adzuna - Job search and matching

4. Data Retention

We retain your data for 12 months after your last activity. You may request deletion at any time.

5. Your Rights (POPIA)

Under South Africa's POPIA, you have the right to access, correct, or request deletion of your data.

6. Contact

Email: info@mzansibot.co.za

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